Trillium Charter School

Conflict Resolution

Download a printable version of the Conflict Resolution Process
Download a printable version of the Conflict Resolution Flow Chart

Conflict Resolution Flow Chart

When a dispute or conflict occurs we discuss the following two choices as options for our students and staff. We stress that choice A is often the most efficient for situations where it is not really necessary to stand up for yourself, such as confusion about a seat or a request from the teacher to move to a different location because you the student are talking. This chart is a poster in our room.

Choice A:

Don't react, or you make a change.

Choice B:

1. Make a polite request to stop a specific action and give a reason why. "Please stop _______ because ________."
   
2. Give them a chance to respond.
3. If they don't respond or respond negatively then use an "I statement"."I feel _____, when you ______. Also, it violates my right to _____."
   *Why is the person doing what they are doing?
   *How can you compromise with each other?
4. If the conversation is not successful then find someone to help with a mediation and write up an agreement form.
   

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